Frequently Asked Questions

  • IS A PRE-ORDER REQUIRED?
    Devices are always available.
  • HOW IS DELIVERY MADE?
    Delivery is carried out by EMS, DHL, UPS at the expense of the client (recipient).
  • IS INTERNET REQUIRED TO OPERATE THE DEVICE?
    Internet is not required; the device works in autonomous mode.
  • WHAT CONSUMABLES ARE REQUIRED?
    Consumables are not required, except of salt water and disinfectants.
  • WHO CAN OPERATE BIOSCANNER?
    A nurse or a fitness instructor, a physician is NOT REQUIRED.
  • CAN IT BE DELIVERED ABROAD?
    The device can be delivered anywhere on Earth, the shipping costs are on a customer.
  • THERE IS AN ECG MACHINE IN OUR HEALTH RESORT ALREADY. Why should we buy your Bioscanner?

    A machine for electrocardiography checks the heart only, nothing else. Besides, operation of standard ECG machine involves a doctor who can read an ECG. By contrast, Bioscanner performs a checkup by means of five different techniques. It makes possible to estimate a human body health state, carry out an integrated system analysis of pathology development risk, provide recommendations on a diet plan and physical activity as well as monitor the efficacy of rehabilitation actions and health resort treatment and determine indications and contraindications for some procedures. Bioscanner Wellness use allows increase in sales of additional procedures in a health resort or a rehabilitation institution by 30%.

  • THERE IS AN BIOIMPEDANCE ANALYZER IN OUR GYM. Why should we buy your Bioscanner?

    In order to choose the optimal training program, not only a bioimpedance analyzer is required. It is also necessary to assess a readiness of a person to start the training process, choose the physical activity level, recommend a diet plan. Bioscanner Wellness can do it through an integrated examination using five scientific diagnostic techniques and analysis of pathology development risk in body systems.

  • Why do we need your device?

    Even if several standard devices (bioimpedance analyzer, electrosomatograph, pulse oximeter, electrocardiograph) are placed together, results are output in different formats. Besides, a highly-skilled professional is required for integrated analysis. Our Bioscanner can be operated by a nurse or a trainer/coach, because results are calculated by the program in an autonomous mode. Technologies of the Bioscanner Wellness allows substitution of five different devices by one apparatus through an integrated evaluation of results of five reliable and scientific diagnostic techniques. It carries out a unique integrated analysis of all measurement data and gives information about pathology development risk in body systems. It allows providing recommendations on diet plan, training program, rehabilitation or therapeutic procedures

• WHAT ARE THE PHYSICAL PRINCIPLES OF THE BIOSCANNER OPERATION?
Measurements are carried out by several methods:
1. Optical absorption of blood components in red and infrared optical spectrum (pulse oximeter)
2. Human body’s resistance to the electric current (electrosomatograph)
3. Human body’s resistance to the alternating current (bioimpedance analyzer)
4. Measurement of human heart electric potentials by standard leads (electrocardiograph)

• WHAT SCIENTIFIC STUDIES IS THE PROGRAM BASED UPON?
Processing of the data obtained from various Bioscanner sensors is based on the databases taken by us from scientific works of academician Baevsky R. M., Moshkevich V. S., Rogatkin D. A., Nikolaev D. V., Orlov Y. N. and many others. All these works can be found in open sources. For creating an “Analysis of pathology development risk” report, our specialists developed a special algorithm. It ranks measurement results based on the obtained data by the degree of influence on one or another organ or system.

• WHAT TO DO IN CASE OF A DEVICE FAILURE, HOW CAN IT BE FIXED?
Warranty and post-warranty repair is performed at our factory. However, 90% of the problems are usually related to improper software installation on a computer or improper operation and can be solved remotely.

• INTERESTED IN A PARTNERSHIP. CAN WE DISCUSS OUR COOPERATION?
We are always ready to mutually beneficial cooperation. We give substantial discounts to all our partners!

• WHAT ARE THE ADVANTAGES OF A BIOSCANNER FOR US?
You can provide diagnostics using a Bioscanner on a fee or free basis. Free examination allows increase in sales of additional procedures in a health resort or a rehabilitation institution by 30% and enhancement of confidence in the work of a certain institution. If you plan to use a Bioscanner Wellness providing paid services, you can find the calculation of payback period for the device.

• HOW LONG DOES TRAINING TAKE?
Training is NOT required. When buy the device in our office, we install and configure our system on the user’s computer for free. Besides, a free three-hour training is provided on how to work with the Bioscanner system.

• IS ANY MAINTENANCE REQUIRED?
Pre-commissioning and commissioning activities for the Bioscanner are not required. Calibration (verification) is not required (Executive Order No. 89n of the Ministry of Health of the Russian Federation dated August 15, 2012).

• WHAT ARE THE GUARANTEES?
We are a substantial firm; we have been working since 1999. Technical support is always free, even after the guarantee period.